Terms of sale

Public offer online store www.bioport.com.ua about the sale of goods.
This offer establishes the procedure for selling goods through the online store www.bioport.com.ua, regulates the relationship between the buyer and the seller when selling goods through the online store and providing services in connection with such sale.

Basic conceptsOrder – in the prescribed manner the Buyer’s request for the purchase and delivery to the address specified by the Buyer of the Products selected on the Site.
Online store – the website located on the Internet at http://www.bioport.com.ua, where the Products offered by the Seller for purchase, as well as the terms of payment and delivery of the Goods to the Buyer are presented.
Buyer – an individual, a visitor to the Site, accepting the terms of this Agreement, having the intention to order or purchase, or ordering, purchasing the Goods solely for personal needs not related to business activities.
Seller – LCC Bioport.
Selling goods through an online store – selling goods by entering into an electronic agreement on the basis of the Buyer’s familiarization with the Seller’s description of the Goods contained in the Online Store catalog, which excludes the possibility of the Buyer’s direct familiarization with the Goods at the conclusion of this contract.
Site – a set of information resources posted on the Internet at http://www.bioport.com.ua
Goods – perfumes and cosmetics, presented for sale on the Seller’s Website.
Personal Account – section of the online store, available to the user after registration, through which the latter manages his account (account).

 

1. General Provisions
1.1. The seller sells the goods through the online store at http://www.bioport.com.ua.
1.2. When ordering Products through the Online Store, the Buyer agrees to the terms of sale of the Goods set forth below. In case of disagreement with this public offer (hereinafter – the Agreement), the Buyer shall not place an order for the Goods through the online store.
1.3. These Terms of sale of goods, as well as information about the Product, presented on the Website, are a public offer in accordance with Article 641 of the Civil Code of Ukraine and Article 11 of the Law of Ukraine “On Electronic Commerce”.
1.4. The Agreement enters into force (is considered to be concluded) from the moment the Seller receives the Order duly executed by the Buyer, which must include:a) email address, last name, first name, middle name, contact number of the Buyer, or the person (Recipient) specified by him, the address to which the Goods should be delivered;b) name, quantity and price of the Goods;c) shipping cost.
1.5. Electronic data on the Buyer, indicated in sub-clause “a” of clause 1.4. of this Offer, which the Buyer indicates when placing the Order for purchase through the online store, and which complement other electronic data of the Order, are used by the Buyer as a signature, and are determined by the Parties as an electronic signature in the understanding of the Law of Ukraine “On electronic trust services” of October 5, 2017 years N 2155-VІІІ (electronic signature – electronic data that is added by the subscriber to other electronic data or logically associated with them and used by him as a signature).The Buyer confirms that the above electronic data is data that makes it possible to identify him as a person who participates in a business transaction as a Buyer, and therefore such electronic data (in full or in part) may be further displayed in other documents on the business transaction, including the accompanying consignment note and / or consignment note.
By ordering and paying for the Goods, the Buyer consents to the use of his personal electronic data in the documents on the sale of the Goods as a method of identifying it.The parties agreed that the display in the consignment note and / or consignment note of electronic data about the Buyer (full name and / or other personal data) is the use of electronic data that identify the Buyer as the person who participates in the business transaction.

  1. Subject of the Agreement
    The subject of this Agreement is to provide the Buyer with the opportunity to purchase, for personal needs, not related to business activities, the Goods presented in the online store catalog. To purchase goods you need:
  2. Register on the site http://www.bioport.com.ua
  3. Select products, add them to the cart, place an order
  4. Choose a convenient delivery method: targeted delivery or to the New Post office
  5. Pay for the goods: it is allowed both in cash with a courier, and payment by a payment card on the site.

For any questions about the purchase of goods in the online store, you can contact the Call Center (“hot line”) by calling 097 111 51 51. Working hours: weekdays from 10:00 to 18:00

3. Registration on the Site
3.1. Registration on the Site is carried out at http://www.bioport.com.ua
3.2. Registration on the Site is mandatory for ordering.
3.3. The Seller is not responsible for the accuracy and correctness of the information provided by the Buyer during registration.
3.4. The Buyer undertakes not to disclose to third parties the login and password specified by the Buyer during registration. If the Buyer becomes suspicious about the security of his login and password or the possibility of their unauthorized use by third parties, the Buyer shall immediately notify the Seller of this by sending an appropriate e-mail from his personal account or an e-mail to info@bioport.com.ua

4. Checkout
To place an order you need:
1. Add the selected item to the “Basket”.
2. Go to “My Cart” (in the upper right corner), make sure that the Goods in the Basket correspond to the quantity selected by name.
3. Choose the delivery method: “Home delivery” or “Delivery to the Nova Poshta department”. When choosing the delivery method “Delivery to the Nova Poshta Department”, you must fill in the required fields, select the desired city and the Nova Poshta department. If you choose home delivery, then after pressing the “Place an order” button, you must fill in the address to which the delivery will be carried out, the phone number and click “Continue”.
4. Select the desired method of payment: cash or payment card. If you want to pay for your order with a payment card, after confirming the order you will automatically go to the secure page of the payment server of the processing center, where you will provide all the necessary information.
5. Accept the terms of this Public Offer, click “Checkout”.

Purchase Procedure
4.1. Photographs of the Products presented on the site may differ slightly from the actual appearance of the Goods. Accompanying product descriptions / specifications are provided for review. The online store does not guarantee the accuracy and completeness of the materials provided on the Site, and may at any time without notice change the descriptions or photos of the goods. The Online Store is not responsible for any damage (including but not limited to damage from loss of profits, data or from interruption of business activity) arising from the use, inability to use or the results of using the Site.To clarify information about the Product, the Buyer can contact the consultants of the online store in the Call Center (“hot line”) by calling + 38097-111-51-51 during the call center business hours specified in the Contacts section, or by means of messages in the section Feedback in the Personal Account, or by writing to the address http://www.bioport.com.ua.
4.2. In the absence of the Goods ordered by the Buyer at the Seller’s warehouse, the latter shall have the right to cancel the Buyer’s Order, notifying the Buyer by calling the consultant of the online store, by letter or SMS message. In case of cancellation of a prepaid order, the cost of the goods is returned by the Seller to the Buyer on the payment card.
4.3. By placing an order, the Buyer confirms that he is over 18 years old.4.4. The Buyer bears the risk of adverse consequences for the provision of incorrect information, resulting in the impossibility of the Seller fulfilling his obligations to the Buyer properly.
4.4. To confirm the Order with the Buyer can contact the consultant of the online store, which specifies the details of the Order, coordinates the date and time of delivery. Order confirmation can occur without a call to the consultant, using an e-mail.

  1. Delivery of Goods

5.1. Delivery of the Goods shall be carried out by the courier company selected by the Seller. Methods, approximate terms, the territory of delivery of the Goods are indicated on the Website in the section “Delivery”. The approximate time and time of delivery are agreed by the Buyer with the operator or consultant of the online store when confirming the order. In the future, convenient delivery time is negotiated by the Buyer and the representative of the courier company.
5.2. Upon delivery, the Goods are handed over to the Buyer or to a third party specified in the Order (Recipient). If it is impossible to receive the Goods by the persons indicated above, the Goods may be handed over to a person who can provide information about the Order, as well as pay the cost of the Order in full.
5.3. A representative of a courier company (courier) has the right to request a document proving the identity of the Recipient upon delivery of the Goods.
5.4. The ownership of the Goods passes to the Buyer at the time of the transfer of the Goods and payment of the full cost of the Goods.
5.5. The risk of accidental loss of or accidental damage to the Goods passes to the Buyer at the time the Goods are handed over to him and the Recipient puts the signature in the documents confirming his delivery. In case of non-delivery of the Goods, the Seller shall reimburse the Buyer for the cost of the Order prepaid by the Buyer and delivery in full after receipt from the courier company of confirmation of the loss of the Goods or its return to the Seller’s warehouse.
5.6. Delivery is free of charge (at the expense of the Seller) when ordering by the Buyer of Goods in the amount of 699.00 hryvnia and above (including discounts). When ordering for an amount less than 690.00 hryvnia, the cost of delivery is paid by the Buyer and is 55 hryvnia (with VAT).
5.7. The obligation of the Seller to transfer the Goods to the Buyer is considered to be fulfilled at the time of delivery of the Goods to the Recipient or receipt of the Goods at courier company offices.
5.8. Upon receipt of the order, the Recipient checks the integrity of the package and, if there is no visible damage to it, pays the amount of the order to the courier (when making cash payments).Courier is not authorized to give any advice regarding the goods. All questions should be addressed to the call center operator.The unpacked box with the Order cannot be returned to the courier – all questions and disagreements regarding the order picking, the lack of goods or the presence of marriage are solved by the Buyer with the online store, and not with the courier.In the event of product damage, lack of goods or detection of a marriage, the Recipient must inform the Call Center on the “hot line” by calling + 38097-111-51-51 during the call center specified in the Contacts section, or by means of in the Feedback section in the Personal Account, or by writing to info@bioport.com.ua
5.9. All goods presented on the Website are original, as evidenced by the relevant documents (conclusions of sanitary-epidemiological expertise or certificates of conformity).

6. Payment for goods
6.1. The price of the Goods is indicated on the Site and includes value added tax. The price including discounts or promotional offers is indicated in the Shopping Cart when placing the order. By clicking the button “Checkout”, the Buyer agrees with the purchase of goods at the price indicated in the shopping cart.
6.2. If the price of the Goods ordered by the Buyer is not indicated correctly, the Seller informs the Buyer of this in order to confirm the Order at a fixed price or cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has been paid, the Seller returns to the Buyer the amount paid for the Order on the payment card.
6.3. The price of the Goods on the Site may be changed by the Seller unilaterally. At the same time, the price for the Goods ordered by the Buyer is not subject to change.
6.4. Payment procedure:
Cash
With targeted delivery, the Buyer can pay the order in cash to the courier. Also, the Buyer can pay in cash for an order at the Nova Poshta office.
Bank card.
When placing an order, the Buyer can make a payment using a Visa or Mastercard payment card on the Website.6.5. The seller has the right to offer discounts on goods, hold promotions, set special prices for goods. Types of discounts, the procedure and conditions for their calculation are indicated on the Website and may be changed by the Seller unilaterally.

7. Return and refund
7.1. Return the goods of good quality.
According to the current legislation *, perfume and cosmetic goods of good quality are not subject to return or exchange.* Decree of the Cabinet of Ministers of Ukraine “On the Implementation of Certain Provisions of the Law of Ukraine“ On Consumer Rights Protection ”of March 19, 1994, No. 172 to goods of a corresponding quality that cannot be exchanged (returned) include: perfume and cosmetic goods, sanitary hygiene products, combs, combs and massage brushes, aerosol goods, manicure and pedicure tools (scissors, nail files, etc.).
7.2. Return the goods of inadequate quality.A product of inadequate quality is a product that contains flaws. The lack of goods is the inconsistency of its regulations and regulations, the terms of the contract or the requirements that apply to it. The received goods must comply with the description on the Site. The difference of design elements or design from the description stated on the Site is not a sign of inadequate quality.
7.2.1. If the Product has been handed over to the Buyer of inadequate quality, the Buyer has the right to use the provisions of Article 8 of the Law of Ukraine “On Protection of Consumer Rights” – to demand replacement for the product of good quality or to demand termination of the contract and return the amount paid for the goods.
7.2.2. Requirements (application) for the return of the amount of money paid for the goods of inadequate quality, shall be satisfied within 7 working days from the date of submission of the corresponding requirement. The refund is carried out by returning the cost of the paid Goods to the buyer’s payment card.

8. Confidentiality and protection of information
8.1. The personal data of the Buyer is processed in accordance with the Law of Ukraine “On Personal Data Protection”.
8.2. By submitting his personal data to the Seller, the Buyer agrees to the Seller’s processing, including the promotion of goods by the Seller, as well as the transfer of personal data to third parties engaged to fulfill obligations to the Buyer under the Agreement.
8.3. Seller guarantees the confidentiality and protection of personal data of Buyers.
8.4. The Seller has the right to send information, including advertising messages, to e-mail and Buyer’s mobile phone with his consent. The buyer has the right to refuse to receive advertising and other information without explaining the reasons for refusal.

9. Additional Terms
9.1. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The Seller’s Technical Service has the right to periodically carry out the necessary preventive or other works with or without prior notice to the Buyers.
9.2. For the site to work correctly you need: MS Internet Explorer versions 8.0 or higher, Firefox 6.0 or higher, Chrome 15 or higher. Browsers for implementing interactive client-side elements must support JavaScript, DHTML. To work properly with the “Users”, “Basket” and “Ordering” modules, you need the included cookies.
9.3. In case of any questions and complaints from the Buyer, he may contact the Seller by sending a message from his personal account, by phone, e-mail to info@bioport.com.ua or in any other accessible way. All disputes arising from the parties will try to be resolved through negotiations, if no agreement is reached, the dispute will be referred to the judicial authority in accordance with applicable law.
9.4. The recognition by the court of the invalidity of any provision of this Agreement shall not entail the invalidity of the remaining provisions.